Privacy Policy

1. Introduction

At Nexus.AI (hereinafter, "the Company"), we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect your information.

2. Data Controller

The Company responsible for the processing of your personal data is Artificial Automation Agency.
Address: Bogotá, Colombia
Email: privacy@nexus.ai

3. Data We Collect

We may collect the following personal information:

• Identification data (name, role).
• Contact data (email address, phone number, address).
• Navigation and website usage data (cookies, IP address).
• Information related to your company or project for the provision of services.

4. Purpose of Processing

Your personal data will be processed for the following purposes:

• Provide, operate, and maintain our automation and artificial intelligence services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our website.
• Develop new products, services, and functionalities.
• Communicate with you for customer service, updates, and promotional purposes.
• Process transactions and manage billing.
• Comply with legal obligations.

5. User Rights

You have the right to:

• Know, update, and rectify your personal data.
• Request proof of the authorization granted.
• Be informed about the use that has been made of your data.
• File complaints with the relevant data protection authorities.
• Revoke authorization and/or request the suppression of data when constitutional and legal principles, rights, and guarantees are not respected.
• Access your personal data free of charge.

6. Data Security

We implement technical, administrative, and human security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Cookies

We use cookies and similar technologies to track the activity on our service and hold certain information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to this Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes.

9. Contact

If you have any questions about this Privacy Policy, you can contact us:
By email: pro@nexus.ai